Shipping Policy – rarebeautis
At rarebeautis, we’re committed to getting your favorite products to you as smoothly and efficiently as possible. Below is a detailed overview of our shipping process, timelines, and policies to help you plan for your order.
1. Shipping Coverage
We offer free worldwide shipping on all orders, with no minimum purchase required. Whether you’re located in the United States, Europe, Asia, or anywhere else in the world, your order will be delivered at no extra cost.
2. Order Processing Time
- All orders are processed within 1–3 business days from the date of purchase. This includes verifying payment, packing your items, and preparing them for shipment.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Timeframes
Once your order has been shipped, delivery is estimated to take 6–12 business days, regardless of your location (domestic or international). This timeline starts from the day your package leaves our warehouse and may vary slightly based on:
- Distance from our shipping hub
- Local postal service efficiency
- Customs processing (for international orders)
Please note that delivery times are estimates and not guaranteed. We recommend placing orders in advance if you need them by a specific date.
4. Tracking Your Order
- You will receive a shipping confirmation email with a tracking number once your order has been dispatched. This email will include a link to track your package’s progress.
- If you don’t see the tracking email, check your spam or junk folder. You can also log into your rarebeautis account to view order status and tracking details.
5. Customs & Duties
- For international orders, customs duties, taxes, or fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost.
- We recommend checking with your local customs office for information on potential charges before placing your order.
6. Lost or Delayed Packages
- If your package is marked as delivered but you haven’t received it, please check with neighbors or your local postal service first. Contact us at [email protected] within 7 days of the delivery date, and we’ll assist in investigating.
- If your package is delayed beyond the estimated 12 business days, reach out to our customer service team with your tracking number, and we’ll help trace it.
7. Shipping Restrictions
We currently ship to most countries worldwide, but we reserve the right to restrict shipping to locations where delivery is unreliable or prohibited by law. If your country is not eligible for shipping, this will be indicated during checkout.
For any other questions about shipping, please contact us at [email protected]—we’re happy to help!